Hospitality Management is the administration of people and services that is essential in the tourism industries in all parts of the world (The Ohio State University at Lima, n.d.). It is a multi-disciplinary major that provides proficiency and competence for the administration, marketing, and above standard operations skills in the accommodations, food, travel and other tourism services to people apart from their homes (Bureau of Economic Analysis, n.d.; MyMajors, n.d.) whereby uninhibited application of irrefutable management theories and principles is implemented (Degree Directory, n.d.; The Ohio State University at Lima, n.d.). It entails indisputable competence in the diverse features of a global business which is comprised of strategic planning, design and construction, finance and marketing, administration, supervision and operations (MyMajors, n.d.).
Hospitality managers usually concentrate on specific areas of specializations which cater to particular functions. These could be human resources, food services, guest services and information systems. Nevertheless, top-level managers and executives should have an across-the-board knowledge and skills required for the effective operations of various departments and how they draw together (Degree Directory, n.d.).
The legacy began with the distinguished Swiss hotelier Cesar Ritz known as the “King of hoteliers and hotelier to kings” who valiantly changes the definition of “luxury hotel experience" in Europe. With his personal philosophy of service and innovation, he commenced the Ritz-Paris and Carlton-London during his time. As a consequence, since the time of its commencement, the Ritz-Carlton Hotel Company, L.L.C.—more popularly known as The Ritz—is one of the most progressive luxury hotel groups in the world. The first branch was the Ritz-Carlton in Boston, Massachusetts set off on 1927