Mr. Wolf is concerned about the availability of the team members with the right traits as the right people is most essential for apt after sales service. Also, the company resorts to adequate forecasting of demand of products based on historical data as well as factors like seasonality. The owner also put due emphasis on the investments and storage space as he focuses more upon purchasing of parts and materials.
John Wolf should look forward to devise an efficient supply chain strategy so that he could strengthen the dealership network. Application of ERP framework is highly recommended. Also, he could use methods like ‘Just in Time’.
Purchasing policies differ because while purchasing the materials and spare parts, they have to purchase those directly from the branded stores like GM. But again when the company purchased oils and lubricants, they could purchase those from any store. Sometimes, the spare parts are purchased by Wolf Motors to be utilized in the after-sales service while many a times such parts are directly sold to the customers. Therefore, the purchasing policies differed with respect to different items.
With efficient supply chain design and integration, John Wolf could reduce the working capital as well as transit time to a great extent. Dedicated enterprise resource planning architecture can help in managing the balance between the dealers and the buyers. The efficient management of the closing stock holds the