The definition of Knowledge management is similar in the three cases and there is a clear focus on accumulating all the knowledge that is available across the organization to build one strong and effective knowledge database.
The three companies have faced several problems. Taking the case of Frito Lays, it is clear that the company faced the issue of working unnecessarily to find customers and for sales. It is noted that all the employees worked on the same processes to gain the same information. In the case of NASA, the problem that the organization faces is that it needed a central point for all the information to be provided so all employees in the organization can learn and benefit from the previous mistakes and experiments of others in the organization (DowJones). Also the issue is the amount of risk involved in the space exploration and the human space flights which indeed need a through and well designed and implemented work to ensure that all the NASA employees have the specialized knowledge and are in track with all the events that occur within the company. The lack of centralized point was the main issue of NASA (Murphy and Holm). In the case of Dow Jones, the company has a wide range of data and knowledge and is spread across the over 157 countries with over 23 languages. Hence again the company lacks a well designed and centralized place for all information.
The solution implemented by each of the companies is very similar and there is a main idea of developing a centralized control for the company employees to easily access and use to work more effectively (Murphy and Holm). One of the only major differences that is present is that NASA has a more developed and has used higher technology to develop a more complex system, this however is simply due to the nature of the business.
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The company focuses a great deal on the training and development of the employees and ensures that this is an ongoing part of the life of the employees. The performance of the employees, known as ‘associates’ at WalMart, is given prime importance, and this is one of the largest strengths of WalMart’s performance management system.
Frito Lay 1. One of the key reasons that made Frito Lay focus on sales results, as a key indicator for job performance for route sales representatives is that since the company paid the employees on a commission basis depending on the number of snacks they sold, it was an adequate motivation for the employees to try to maximise their sales.
Besides, the entire Information Technology (IT) industry also largely rely on the above discussed technological products for the purpose of keeping information systems more intact as well as secured (National Science Foundation, n.d.). It can be affirmed that as IT industry is regarded as one of the most booming industries in the world, the use of technological products are also becoming quite common at large (Gizmo’s Freeware, 2013; Manzoor, 2010).
Since then with the efforts and strong strategies the company has come to become the world’s largest retailers. Wal – Mart currently stands on the top of the list of the Fortune 500 companies (CNN Money, 2008).
The company has been able
The company employees as many as 140,000 people worldwide and the company have recorded sales of $35,497.0 as of 2009. The company has earned a gross profit of 25,254.0 as of May 2009. The company is led by Fredrick Smith, the Chairman, President and CEO. The major
Microsoft is one of the most trusted companies for computing products. The biggest and best selling product of the company is the operating system – Microsoft Windows and the Microsoft Office, which is almost used by most of the computer users. The company rose to
current levels of usage of the Internet in this information age, it is clear that there is a clear link between the company’s network and the home users. In the current times, with the onset of the Internet there has also been a growing trend of ‘working from home’. Here
aspects which include the improvements of the overall businesses and the working of many different organizations from several different industries (Tapscott).
With the growing technology and the growing availability of Internet, the use as well as misuse has increased a lot.
According to the report the human resources team is very effective in choosing the right people for the job, however in terms of the management of the employees there is a clear lack on the part of the team. The HR teams are meant to focus on the needs of the employees and to provide the employees with the necessities to keep them motivated.
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