e employees who belongs to different backgrounds like nursing, biomedical science, epidemiology, medicine, physics, social science, healthcare management, information technology, patient risk and safety management, medical informatics, and other areas. Their mission is to help the patient treat them by providing highest standards of cost-effectiveness, quality and safety. To attain this they do research, provide education and engage in consultancy. It has been given a federal patient safety organization by department of Health and Human Services of U.S (Kongstvedt, 2012).
In today’s world the quality improvement and risk management efforts in a healthcare organization are now falling behind patient safety and ways to deliver medical care more effectively and efficiently so as to ensure that the healthcare organization can deliver high quality and safe care of the patients. The American Society for Healthcare Risk Management have described that there is great importance in the evolution of quality improvement and risk management. They pointed out that information between the quality managers and risk managers are too rarely exchanged between them. Hence the collaboration between them is nonexistent and very minimal. In Past times, organization had legal department and chief operating officer handling the risk management. Chief medical director is concerned with looking after the patient safety issues. Because of organizational hierarchy overlap of quality functions and risk management is not possible between them and it does not allow any sharing of data to occur between them. Risk management deals with examining a particular issue like increase in the number of emergency department claims. After analyzing a number of Emergency department claims, it might be seen that the cause of increase in claims is due to inadequate communication of instructions given to the patient at the time of discharge (Wolper, 2010). Again after evaluation of quality improvement it