Communication - Upward Distortion

Communication - Upward Distortion Research Paper example
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Name of author: Communication - Upward Distortion Communication is the blood of an organization. Without communication, no organizational work is possible. Effective communication is necessary for effective management in an organization. The to and fro motion of information between the employees and the organization is necessary for the success of an organization.


Hence instead of giving accurate information to the top management, employees often pass distorted information to the seniors/boss which often referred as the upward distortion of information in the organizational world. “It has long been recognized that employees are prone to distort the messages they transmit upwards, with deleterious effects on general climate issues and overall organizational functioning” (Tourish & Robson p.18). This paper analyses different aspects of upward distortion of information in organizational world. Distortion is anything that contributes to alterations in meanings as messages move through the organization. Distortions can occur for a variety of reasons, due to “load, message direction, channel usage, and the very composition of the [communication] networks themselves. It is no exaggeration to say that distortion is inevitable and unavoidable (Durden) As mentioned earlier, information is always passing from bottom to top (from employees to management) and from top to bottom (from management to employees) in an organization. Moreover information exchange can take place horizontally also (between the employees). ...
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