Conversely, I concur that a process map shows how each of the processes affect each other. In other words, it shows different outcomes that could result from a specific process. For instance, after initial examination, a patient can either proceed to the discharge room or can proceed to the laboratory for tests.
Your elucidation that process mapping is the use of diagramming to understand the process currently used and display what is expected of each individual involved (Cookson et-al, 2011) is spot on. I concur that through process mapping, workable standards can be identified and adopted and also courses of action implemented to help improve on non-workable standards in order to arrive at better outcomes. However, I feel that you could have used an example of a problem necessitating improvement in healthcare in your process map. In my process map for instance, I have used an example showing how patients move across the clinic from the time of checking in to the time of discharge. In such an example, areas that need improvement can clearly be noted.
Cookson, D., Read, C., Mukherjee, P., & Cooke, M. (2011). Improving the quality of emergency department care by removing waste using Lean Value Stream mapping. International Journal of Clinical Leadership, 17(1), ...
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