The dilemma I am facing occurred because I placed a young talented employee on a fast track towards a management position without ensuring the person was prepared for all the responsibilities associated with being manager of the accounting department. Some of the qualities that a good manager must possess include excellent interpersonal skills, leadership skills, being a team player, self-motivation, and conflict resolution abilities (Vercillo, 2011)…
The action plan to deal with the situation is to have a personal meeting with Bethany to address the issue. I must come prepared with evidence of the problem including employee complaints, a periodical evaluation of her performance, and any other source documents to establish a pattern of her inability to communicate effectively. In the meeting I should reiterate to Bethany that the company believes in her abilities as a professional in the accounting field, but that it is imperative for her to improve certain aspects of her behavior at work particularly those associated with her interpersonal abilities. As a manager Bethany now has more responsibilities and the firm expects more out of her. In the meeting I will tell Bethany that her job is not at risk and that an action is going to be created to remedy the situation. After the initial meeting I will arrange another meeting in two weeks to provide an action plan for Bethany to improve her communication skills. I will seek the assistance of the human resource department in this matter. ...
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