The problems may be technical, or issue based or as it is called in the writing of this paper complex in nature. The form of problem solving technique implemented should be well structured as well as systematic in order to make any improvements at the workplace and allow benefits regarding any possible changes (McWhinney, 1997). The approach to problem solving should be consistent within the workplace. All the members at the workplace should use the same method of solving the problems at the workplace and ensure that all people have the same method of solving problems at the workplace as a constituent of organizational behaviour towards solutions to complex problems (Mullins, 2010). The consistency of the process is important in keeping the process more scientific and less susceptible to any form of biases and therefore equivocal in the problem solving process.
The problem solving technique is also important in the group processes of solving the problems since the model provides a focus for the group. The processes that are implemented by the group are important in ensuring that the model is implemented and structured in a way that helps the group to coordinate and function properly as a group. The problem solving a techniques help the group in reaching a consensus and in the decision making process. The method is also important in ensuring that the problems are solved effectively.