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  • Case Study 7.3: Responsibility to Self, Client, and Agency An Employee Assistance Counselor's Dilemma

Case Study 7.3: Responsibility to Self, Client, and Agency An Employee Assistance Counselor's Dilemma - Essay Example

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Case Study 7.3: Responsibility to Self, Client, and Agency An Employee Assistance Counselor's Dilemma

It is necessary for the employee’s mind set to be positive in order to increase productivity along with their self-esteem and morale. (employee assistance program (EAP), 2013) Having been a counsellor and assigned Elena’s case, it is okay to say that counsellor does also have a dilemma to face and tackle on a daily basis. However, Elena’s situation can be projected as a little more complicated than the usual. In such a scenario, my client is at the lowest point of self-esteem and is looking for redemption. She is working to keep her life afloat, financially as well as for mental peace as well. She wants to stay busy in order to divert her mind from thinking about her personal issues with her husband. As an element of this society and a woman, Elena is faced by demons of loneliness and she lacks a sense of security. Thus she is always scared and this fear can easily be seen in her work and her approach towards it as well. As a counselor, it is solely my responsibility to help Elena overcomer her fears and lack of confidence. I want to help her way through this procedure of finding her inner talents and her long lost confidence. She needs to realize that her personal issues should not affect who she is and how she plans to live her life. Being a counselor it is extremely important for me to help my client; and helping them means not just getting them good at their job but to improve their perceptions about themselves and their abilities. In this case, my client Elena is at the lowest point of her life as well as career. She has been assigned a job at her office and she has been working on it for two years. She feels that her supervisor did not do a good job in instructing her and clarifying the instructions as to how to go about the task. She feels that she lacks the outline and support to carry out this major task of creating a database. Her fear of taking chances clouds her vision completely and she is of the view that her supervisor will terminate Elena on her poor performance. With her job in jeopardy and personal life hanging by a thread, Elena is finding it extremely difficult to juggle both situations and address them differently. Her emotional outburst in the office is a clear evidence of the fact that she is mentally shattered, and being terminated from the job will only add fuel to the fire. My profession asks me of my full sincerity to clients. They need help and they trust me with their problems as well as confidential things, I want to try and help them in the best way possible without having to disrupt my client’s trust. There is nothing more important to me than my client’s trust and honesty. I take great pride in my work and work harder every time to make things better, not just for the client but hopefully their families too. As far as Elena’s emotional state is concerned, she needs a confidante to confide in with. I am more than willing to provide her with that source of comfort; however my area of concern is a little deeper. I feel like her ways of handling her work stress has collided with that of her personal problems which has caused her to think that she might lose her job. She is not doing so well currently in her job, I feel like I might need the assistance of the supervisor on this matter. She can give me a better perspective as to how flexible can they be with Elena’s on job errors as part of her recovery? However, if I discuss this matter so openly with the supervisor it might cost ...Show more
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Summary

An Employee Assistance Counselor's Dilemma Name University An Employee Assistance Counselor's Dilemma Employee assistance programs have been devised in order to support those employees who have trouble with their work load or have issues of their own, personal or any other…
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