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Dealing with People - Assignment Example

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This assignment "Dealing with People" presents Greg McGrew as the president of Hospitality Profit Builders. In the next essay, the author uses the classification writing pattern to describe different types of personalities. It's no secret that most of our problems in life are "people" problems…
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Dealing with People
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Yet there are a few people who seem to glide effortlessly through life working with a wide variety of people, achieving success in both their personal and professional lives. How do they do it? Somewhere along their life road, they have learned how to deal effectively with the four basic personality groups: dominants, expressive, analytical, and amiable.2 Dominants are naturally highly assertive people, and their behavior is characterized by the way they act. They tend to be active, confident, aggressive, talkative, extroverted, and confrontational.

To many people, dominants are a threat to their mental well-being. However, if you know that it is important to look dominant in the eye when talking to him or her, you can earn this person's respect and cooperation. Working with other personality styles requires similar techniques.3 Expressives are also highly assertive. They generally tell rather than ask and do a lot of thinking out loud. Most importantly, work has to be fun, and they will go out of their way to make it so. Expressives love touching, which makes amiableness nervous.

The expressive is relationship-driven and has difficulty saying "no" because doing so may hurt the relationship. To get on the same wavelength with an expressive, be personable. Give the big picture first and then the details. Let the expressive know you are available at any time to talk.4 Analytics are thinkers. They take time to weigh everything out in their minds before they answer questions correctly the first time. To make a decision, analytics need lots of information. They are good at making decisions; they just need a long time to get there.

So, when dealing with analytics, give them three to five seconds to answer you and ask them; do not tell them. If you do that, you will see analytics as being logical, industrious, orderly, and systematic. Otherwise, you might think they are indecisive, unclear, and confused.5 Amiables are very task and relationship-oriented. They are naturally good listeners, and trust is key to their relationships. They are also perfectionists who like a lot of information before making decisions. To get the information, they will seek consensus from their peers.

To work well with amiable, give all the information plus the result. Give them time and space to consult with others on the team. Treat them with respect and talk in a softer tone of voice.

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