WASU also aims at guiding service users who have mental health issues, physical or sensory impairments. It also helps older people in improving their quality of life. Accordingly in the year 2011, WASU availed the services of TIME4PEOPLE to impart training to their members. The program aimed at empowering disabled people to garner enough confidence so that they can speak up for themselves and others. WASU has been successful in disseminating information on self management of diabetes. Peter Ashley, with his wealth of experience spoke on the topic of Dementia that mostly old age people found quite beneficial (The annual report 2011, p. 6).
In a bid to expand service area, WASU undertook small but effective modules at the University of Worcester. The topics include professional nurses, social workers, paramedics and many more. The programmes were so appreciated that WASU secured another 12 months extension to run such modules until August 2012. WASU Supermarket project is currently going on with full force. The specialist training services from WASU could increase its revenue by £8000 and that is a sign of enhanced participation by user members (The annual report 2011, p.7). Thus, WASU has been successful in pushing its programme in the wider context of service users and carer involvement.
WASU seeks volunteering support for variety of work and services. ‘Having your say’ and ‘making your voice heard’ are two such programmes which were designed and aimed at developing peer visitors. The “Having Your Say” project is unique and only of its kind in the UK. Residential care for old people is seen as one area where considerable scope of improvement in welfare practices is still there. That will, in turn, improve the quality of life of old-age people (Volunteering, 2012)
WASU focuses on continuous development on training aspects of service providers that can fulfil the diverse needs of service users. Ageing population is