Heritage Management : Case study Glamis Castle

Heritage Management : Case study Glamis Castle Essay example
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Introduction Tourism is a key industry that has significant effects on the global economy as asserted by Nicolette de Sausmarez (2007). For many individuals it is about having fun while for governments it is necessary for job creation and foreign exchange.


Tourism is well established in the UK owing to its rich heritage (Chris 2006). British governments use tourism as an instrument of social and political leverage. Over the years, leisure and recreational policies have been employed to alleviate the problem of large scale unemployment. Kriyaki (2004) states that there needs to be cooperation amongst the stakeholders to improve the tourism sector. This paper analyzes the concept of heritage management in relation the case study of the Glamis Castle. The importance of ethics in heritage management The need for applied ethics in the tourism industry has grown immensely in the recent times due to increasing consumer awareness and empowerment as stated by Fennel (2006). Businesses in the tourism industry have responded to the heightened awareness in ethics by developing codes of ethics. Tourism is viewed as a profit- making service industry and as a tool to foster ecological awareness (Chris 2006). This explains why it has keen interest in ethical business policies and educational practices. Consequently, the application and implementation of the codes of ethics has a positive impact on the tourism industry. Recent market studies indicate that a 45 percent of tourist prefer tour companies that have a solid code of ethics that guarantee proper working conditions and mitigates environmental impacts (Fennel 2006). ...
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