Sales - fairmont royal York - Assignment Example

rom this above provided list of services one can appropriately understand about the types of services along with the level of quality that this hotel chain has to provide with the prime intention of retaining its market presence. Appropriate provision of all these services also requires the availability of trained staff members the details regarding, which has been mentioned in the later sub parts (FRHIb, 2014). Appropriate maintenance of a large hospitality chain such as ‘Fairmont Royal York’ requires the presence of highly efficient staff members who should be capable of catering to every specific hospitality requirement of the clients.

Likewise, the sales personals associated with this hospitality chain should also have to evaluate and quantifiably analyze the expectation of the customers while rendering the services to them. Embedded steps within the entire customer convincing procedures, include the imparting precise knowledge to the customers regarding all the services that have been structured by the Fairmont Royal York. The sales personals should also provide the customers with appropriate suggestion regarding which packages they should be choosing.

An instance in this context can be provided by taking reference of the variety of accommodation packages being provided by this hotel chain. In this context, the sales personal might take assistance of the ecommerce website of this hospitality chain for clarifying all the possible confusions of the customers. Regardless of tall these, the sales personals associated with this hotel should also have the capability of analyzing the pre-existent market information regarding other similar types of hospitality chains through which they can impart better developmental suggestion towards ‘Fairmont Royal York’ (FRHIc, 2014).

Rather than just concentrating on a single emergent or matured product, this hospitality chain endorses a variety of emergent and well established services upon which the strategies related