International Tourism and Hotel Management - Essay Example


Extract of sample
International Tourism and Hotel Management

Reservations may be made via electronic means or through travel agents (Cooper, 2012). Revenue management and forecasting the estimated costs, duration and revenue from potential customers are crucial for the hotel during this stage. Upon successful reservation the scheduling of tasks and activities takes place which is followed by arrival of the guest (Cooper, 2012). This is a critical stage since staff at the front desk creates a first impression of the company (hotel) at this point. The guest is either escorted to the hotel via hotel shuttle or arrives through public transportation. Upon greeting, luggage assistance is provided to the guest who then checks-in upon payment. After this financial exchange takes place, the registration process takes place with confirmation of departure, carrying of luggage to the room and issuance of the room key (Cooper, 2012). During this phase it is crucial for the hotel to demonstrate that amenities are available. ...
Download paper


The guest cycle involves 5 major stages including pre-arrival, arrival, occupancy, departure and post-departure which represent the points of contact and points of financial exchanges between the guests and service centers involved in guest’s lodging…
Author : lsporer
Download 0

Related Essays

International Hotel DEvelopment
12 pages (3012 words) Essay
International Tourism
12 pages (3012 words) Essay
International Tourism Marketing
16 pages (4016 words) Essay
Tourism in Turkey and its effects in the Grand Tarabya Hotel
10 pages (2510 words) Term Paper
Management Issues in Relation to International Travel and Tourism
8 pages (2008 words) Essay
6 pages (1506 words) Assignment
International Tourism Management
12 pages (3012 words) Essay
Got a tricky question? Receive an answer from students like you! Try us!