StudentShare solutions
Triangle menu

International Tourism and Hotel Management - Essay Example

Free

Extract of sample
International Tourism and Hotel Management

Reservations may be made via electronic means or through travel agents (Cooper, 2012). Revenue management and forecasting the estimated costs, duration and revenue from potential customers are crucial for the hotel during this stage. Upon successful reservation the scheduling of tasks and activities takes place which is followed by arrival of the guest (Cooper, 2012). This is a critical stage since staff at the front desk creates a first impression of the company (hotel) at this point. The guest is either escorted to the hotel via hotel shuttle or arrives through public transportation. Upon greeting, luggage assistance is provided to the guest who then checks-in upon payment. After this financial exchange takes place, the registration process takes place with confirmation of departure, carrying of luggage to the room and issuance of the room key (Cooper, 2012). During this phase it is crucial for the hotel to demonstrate that amenities are available. ...
This is when accounting procedures pertaining to making entries to the ledge and guest credit management are implemented. Relationship management between the staff and guest is strongest during this stage. Finally, upon the guests’ departure, a summative evaluation takes place where payment is processed, departure list is created, and the satisfaction level of customer is assessed along with provision of necessary transport and assistance with luggage. Once the customer has left, a guest history is retained for record purposes along with

Check these samples - they also fit your topic

Budget Hotel vs. Luxury Hotel: An operation management perspective
By definition, a budget hotel targets to the lower end of the spectrum and differentiates itself through cost leadership. While on the other hand, a luxury hotel as the name denotes targets to the upper segment of the market offering endearing features.
7 pages (1750 words) Essay
International Hotel DEvelopment
Contributing tremendously to the global economy, the hospitality industry is at the root of almost all other industry, considering its widespread scope and application. From travel to lodging, the hospitality industry has a strong impact on the lives of both individuals and businesses on a personal and economical level.
12 pages (3000 words) Essay
International Tourism
Hence, planning is an essential element in supporting the long-term sustainability of developments in tourism. Boosterism as an approach to planning is linked with tourism policy statements, which is usually based on the assumption that; tourism is naturally good and it should be developed no matter the circumstance (Inskeep, 1991 pp 77).
12 pages (3000 words) Essay
International Tourism Marketing
Today, tourism is a populous global leisure activity (Akehurst, 2009:51). There is increased growth in number of tourists taking their leisure activities in t different parts of globe. For instance, year 2010 witnessed a worldwide international tourist arrival, which amounted to over 940 million.
16 pages (4000 words) Essay
Management Issues in Relation to International Travel and Tourism
Objectives 04 4. Discussions and Analysis 04 4.1 Product Distribution Management 04 4.2 Reservation and Room Management System 05 4.3 Communication Management 05 4.4 Food Management 06 4.5 Management of Tour Operators 07 4.6 Human Resource Management 07 5.
8 pages (2000 words) Essay
International Tourism Management
There are two broad types of definition associated with the term tourism. Two broad types of definition associated with the term tourism, one is technical concept and other one is the conceptual definition. Conceptual definition demonstrates what tourism is, with the help of theoretical approach.
12 pages (3000 words) Essay
International Tourism Essay
While the Brazilian tourism industry greatly aspires to broaden While there are numerous reasons for the explicated failure, they can be, in essence, summarised as the failure to invest in the design and implementation of effective marketing strategies In consideration of the country's tourism potential, this report will undertake a critical analysis of the industry, identify the market segment which brazil should target and propose relevant marketing strategies, designed to realise the potentialities of Brazil as a tourist destination for citizens of the United States and Western Europe.
14 pages (3500 words) Essay
Tourism management
Countries that have natural resources have comparative advantage over other countries with other facilities being similar. Small countries are endowed with larger natural resource compared to the size of its labor force and consequently have comparative
5 pages (1250 words) Essay
Hotel service operation management
The hotel faced various difficulties with its management and operation. In order to solve those difficulties, some market strategies must be formulated. The report includes the marketing strategic plan, which had been made after SWOT
16 pages (4000 words) Essay
Introduction of tourism management
The global tourism sector witnessed a sea change since the recession and is continuously adjusting to accommodate the growing trends. The paper present a clear overview of macro and micro factors of the industry and discusses their
12 pages (3000 words) Essay
receiving payments from parties such as credit card companies, travel agents and others (Cooper, 2012). Customer relationship management ensures that there are follow-ups with the customer, such as through company promotions. Continuous quality management is ensured as operations are reviewed, problem areas are identified and corrective measures are taken. Business trends are also identified. 2. Leiper has defined tourism as a system comprising of an integrated set of components that indicate traveler flows and relationships (see Appendix 1). It focuses on both the demand side and supply side flows by breaking down tourism into three areas: tourism generating regions (TGR), Transit Regions (TR) and Tourism Destination Regions (TDR) (Cooper, 2012). TGR represents the areas that supply tourists. This has meaningful insights for tourism firms as Tourism Product Distribution Systems (TPDS) are used to encourage travel amongst tourists, market opportunities for such travel and allow customers to make reservations for travel, sightseeing, lodging and visiting other tourist attractions at the point of destination (Cooper, 2012). In other words, knowing the region where tourists come

Summary

The guest cycle involves 5 major stages including pre-arrival, arrival, occupancy, departure and post-departure which represent the points of contact and points of financial exchanges between the guests and service centers involved in guest’s lodging…
Author : lsporer
International Tourism and Hotel Management essay example
Read Text Preview
Comments (0)
Click to create a comment
Contact Us