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Managing and Leading Quality Services - Essay Example

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Managing and Leading Quality Services

The policy that selected to audit is ‘Promoting Positive Behaviour’. My workplace caters for children with Additional Support Needs (ASN) and these children often display a range of extremely inappropriate behaviours such as spitting, hitting, kicking and throwing. Both in terms of individuals and as part of such an establishment, we have a duty of care and a responsibility to ensure the safety of the children as well as the staff members. With this in requirement mind it is clear to me that it would be appropriate to audit our current policy of ‘Promoting Positive Behaviour’. This is a generic policy published by the local authority and it does not take into account the varying needs of children whom my organization serves. There are some issues arising from the absence of a clear policy or guidelines on how to promote positive behaviour imbedded into the practice of my establishment. The Rationale, Justification and Purposes: Rationale: Proper discipline is a mandatory prerequisite for facilitating good learning. No matter the nature or extent of indiscipline, it is an obstacle to both teaching as well as learning. At the organisation, I think that every child has a right to access the best education which can be offered in partnership among school, community and the parents. The organisation’s Positive Behavior Policy forms part of “Safeguarding Policy Portfolio” (Promoting Positive Behavior n.d.) and exhibits our commitment to safeguarding the welfare of all students. Thus, our organization needs to focus on reliable, strong and fair management of learner behavior to establish a safe, congenial and purposeful atmosphere in which every child may develop his or her complete potential. Providing such a high quality learning atmosphere is a significant precondition for learners to attain the maximum possible levels of achievement. “Parents, teachers, and students work together to create an environment that is safe and supportive and that promotes learning. It encourages children to think and learn actively and to be hopeful, trusting, loving and healthy” (Positive Behavior Policies and Procedures 2010, p. 2). Every child will also be asked to conform to the principles and rules of the school and parents will be kept educated so that they can support and encourage the use of system. The policy for promoting positive behavior is mainly based on encouragement through recognition of the positive aspects in children. This, in turn, will inspire them to mould their behavior appropriately. Also, when other children observe such encouragement, it will motivate them to imitate such behavior. The policies of the organization must reflect the policies and guidelines of the present local authority and government. At the same time, as procedures symbolize an accomplishment of policy and must evolve over time as new apparatus emerge, new processes will be planned, and the risks connected with an area modified in response to changes in the external or internal environment. Justification: There have been numerous initiatives and investigations in the UK over the last several years with regard to promoting and encouraging positive approaches to behavior and actions. Schools report that their chief concern relates to low level interruption although there are some schools and students that experience severe problems. “The school needs to be confident that its policies and practices in relation to behavior are positive and ...Show more


Managing and Leading Quality Services This assignment attempts to select and audit a policy in my workplace and identify a development need of this specific policy. It includes a plan for the development of this policy explaining the rationale, justification and purposes…
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Managing and Leading Quality Services essay example
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