Education Planning and Development: Monitoring and Evaluating New Programs Abstract This paper focuses on researching various models of Total Quality Management (TQM) and comparing these models with an educational organization namely Iberville Parish School District located in Plaquemine, Louisiana…
Many researchers state that these standards must not be limited to the industrial and business level only, but they can prove to be very helpful for educational organizations also. Majority of researchers from their studies concluded that these standards have improved the quality of education and performance of students. Introduction Large corporations and multinational organization have always created ways of improving quality in order to take over the leading position in the market. For this purpose, strategies of some organizations have become benchmark standards for quality improvement such as Toyota Production System (TPS) crafted the LEAN model whereas Six Sigma model was first implemented by Motorola. The purpose of these models is to utilize the available resources in the best possible manner and produce a final product which excels its competitors in terms of quality. Having observed the importance of these models in business processes, many educational institutes have also came forward with the idea of implementing these models in order to improve the quality of education. In subsequent paragraphs, each model has been compared with educational standards so as to determine their effectiveness in educational organizations. ISO 9001:2008 ISO is known worldwide for the standards which it has developed for maintaining the quality management system in organizations. ISO doesn’t formulate standards for products but for the entire system. By following the standards of ISO, an organization can assure the production of better quality products because it requires having appropriate control over all the stages of procedures including customer needs, manufacturing, procurement of raw material, personnel training and procedure & processes etc. Purpose and Value In every sector, organizations are implementing systems for improving the quality management system. These systems ensure customer satisfaction and boosts productivity. Poksinska, Eklund and Dahlgaard, (2006) have conducted a study in order to find out the implication of ISO 9001:2009 in small organizations. They found that the minimum efforts of implementing ISO 9001:2008 brought some changes in the performance of the companies (Poksinska, 2006). The value of ISO 9001:2008 can never be denied as those organizations which comply with it, are considered as more trust worthy in the eyes of its stakeholders. For Iberville Parish School, implementing ISO 9001:2008 will help in raising funds and thereby providing the best quality education to its students. Application and Relative Functionality In order to have effective implementation of quality system in Iberville Parish School, some necessary application is required. In this regard, Management Representatives (M.R) must be hired. The M.Rs will be hired in order to take care of the following aspects: Quality Manual Quality manual will consist of all the requirement of ISO 9001:2008 standards. The requirements and standards will then be followed by the Iberville Parish School. Procedure Manual The procedure manual will consist of detailed standards and requirements which will assist the individual process department. In this way, it will become easier for the staff to implement the Quality Manual. Preventive actions and corrective measures will be put into effect if required. Records/ Formats For all the activities which are carried out in the school, each data generated through the implementation of ...
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