If the College of Policing exploits its mandate and optimally committed to the realization of various roles as stipulated in the policy framework forming it, then there are so much to expect in terms of realizing the police professionalization and modernization agenda in policing. According to the Home Office, the governmental department in charge of policing and policing reforms is the College of Policing which will ensure that it safeguards public interest develops policing standards and also establish evidence of best policing practices (Home Office, 2012). It is from these duties that emphasis is seen to be in service delivery and a customer-centred approach to service delivery is to be adopted. These are the pillars of modernized policing. The need to step up best policing practices is quite prominent in these specified roles.
It is important to note that the negative perception and lack of confidence in the police and by extension its systems in the UK have had the very little optimism of ever being redeemed. This tarnished image goes back decades and improving the image will require “less talk and more actions”. The institution has suffered from numerous allegations, ranging from lawlessness and its disregard for human rights to several other adverse claims. Take for instance the 1989 Hillsborough disaster where the police have been accused of not conducting themselves properly. It is alleged that testimonies were altered and reports indicate that quite a good number of those who died could have been saved. Compare this with the recent allegations made by the police watchdog that