The satisfaction level of e-government in Saudi Arabia - Dissertation Example

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The satisfaction level of e-government in Saudi Arabia

Moreover, the trust of people to the particular schemes seems still to be rather low – despite the efforts for the continuous increase of these systems’ safety. The proposed study focuses on the examination of the effectiveness of e-government in Saudi Arabia. Emphasis is given on the level of the citizens’ satisfaction regarding the particular systems. A series of related issues are also critically discussed, as analyzed in the study’s Research Objectives section. At a first level, the performance of e-government in Saudi Arabia seems to be satisfactory; however, if reviewing the resources engaged in the realization of the particular plan it is made clear that the specific plan has not achieved the targets of its initiators. The reasons for this failure are going to be investigated through this study; suggestions will be also made for the system’s improvement so that citizens’ satisfaction is increased. Current study will help to understand the progress of e-government in Saudi Arabia based on the level of satisfaction of the citizens. ...Show more


The satisfaction level of e-government in Saudi Arabia Table of Contents Abstract 3 Background 3 Research Aim 4 Research Objectives 5 Research Questions 5 Literature Review 6 Review of Research Methodology 9 Project Plan 11 References 12 Appendices 14 Abstract The increase of complexity in the transactions of governmental authorities worldwide has led governments in most countries to adopt e-government schemes, which would result to a series of benefits for both the states and the citizens…
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The satisfaction level of e-government in Saudi Arabia essay example
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