Training Needs Assessment - Research Paper Example

Training Needs Assessment Introduction Forest Park Corporation takes pride in itself for it is renown at recruiting the best personnel; this being evident over the past few years. Their engagement in tuition aid program has seen their employees go back to school, attain degrees and masters degrees. Recently, a member of the Bookkeeping Department-Cathie Stango quit the company. It seemed she wanted to pursue bigger dreams of being an accountant. What troubled the company most was her choice to quit her job at the peak moment. This paper will diagnose the scenario. It will come up with likely causes of the gap, design an appropriate scale survey for the findings and point out some recommendations. Question 1: Diagnosis of the problem Working comes with its own rewards for any employee. This could be something tangible or praises. An employee works at his/her level best with the expectation of a reward in the future. For any employee working at a certain field with over qualifications, he/she expects to be promoted to a higher field of duty. Some managers fail to recognize this. This makes the employee feel as if he/she works in vain (Vent, 2009). The achievement of individuals in Forest Park Corporation should be of importance to the company. They should be promoted to higher levels to make them feel appreciated, and increase productivity. They should also be aware that knowledgeable individuals who have belief in themselves might choose to quit and look for better jobs. Question 2: Causes of the performance gap A performance gap within an organization stands for the disparity linking the current performance and the future performance (Vent, 2009). Companies experience functional hitches during their period of growth. Below are some of the reasons causing these tactical hitches in a company in relation to Forest Park Corporation? A significant cause is the splitting up of responsibilities among individuals. This ends up to irresponsibility with nobody ever taking full accountability for anything. Individuals have the behavior of tending to get more involved in survival tactics and put aside their work needs. They come up with a replica of themselves that appears to work in the company (Vent, 2009). Cathie for instance puts herself in a position where the management of Forest Park Corporation thought that she was performing well. She later realized that she had other desires. Finally, Forest Park Corporation complains about its training system. It produces individuals that they had to preserve. Its assumption in employee training became the first to get cut in decline of business. The company no longer devotes to training its employees than the system it criticizes. Question 3: Effective training assessment Training Needs Assessment helps in identifying priorities, coming up with decisions, and assigning resources in an objective way to reach the aims of the organization. The most appropriate form of Training Needs Assessment for Forest Park Corporation falls under the third level of Training Needs Assessment and Individual Assessment. Here, it analyzes employees on how well they perform their work. It determines an employee’s capability to do different works (Vent, 2009). Cathie chose to quit Forest Park Corporation because she felt that her ability was being wasted. She chose to look for greener pastures. Through engaging in individual assessment, Forest Park Corporation will be able to look into their employees at a much deeper level. This will assist the company to avoid later issues of employees choosing to quit their work. Question 4: Survey conduct Position: The management of Forest Park Corporations has come to notice the recent pull out of some of its key employees from the company. The management has come up with an interview in an effort to carry out a survey as to the reason of their resignations. Please feel free to give your best view as per answer asked. Kindly fill in your responses, in the blank spaces, fill in with a comment. Mary Alice In your own view, comment whether the company overlooks the welfare of its workers I thinks so because the management is self centered Explain your thought of the tuition aid program offered to some of the employees The tuition aid program is the backbone of the company’s success Comment whether you think Cathie current position as a clerk depressed her Cathie seemed happy all the time while so I do not think she was depressed What do you think was the reason her resignation to the company? She resigned to look for a better employment Give a comment on how the company could improve its contact with the employees Improve on its performance appraisal strategy Survey Please agree or disagree with the following Strongly agree Agree Neutral Disagree Strongly disagree The firm is responsible for the recent resignation of its employees Increasing the salaries of the workers will lead to more productivity An increase in the staff meetings could help the management to be more familiar with its staff Barbra Evans In your own view, comment whether the company overlooks the welfare of its workers It does not because I recently filed in complain that was immediately looked into Explain your thought of the tuition aid program offered to some of the employees The program has helped increase the knowledge of the company’s employees Comment whether you think Cathie current position as a clerk depressed her She was a personal friend of mine and she seemed very pleased with her work What do you think was the reason her resignation to the company? She wanted to pursue the job of her dreams Give a comment on how the company could improve its contact with the employees Upgrade the company’s technical system of identifying individuals Survey Please agree or disagree with the following Strongly agree Agree Neutral Disagree Strongly disagree The firm is responsible for the recent resignation of its employees Increasing the salaries of the workers will lead to more productivity An increase in the staff meetings could help the management to be more familiar with its staff James Keith In your own view, comment whether the company overlooks the welfare of its workers Our welfare is being overlooked because our salaries are so low Explain your thought of the tuition aid program offered to some of the employees The program is vital because it is responsible of bringing me to this position am in the company Comment whether you think Cathie current position as a clerk depressed her She one time told me that she was tired of engaging in a job she did not love What do you think was the reason her resignation to the company? She wanted to pursue a better job Give a comment on how the company could improve its contact with the employees Improve its rewards to the employees Survey Please agree or disagree with the following Strongly agree Agree Neutral Disagree Strongly disagree The firm is responsible for the recent resignation of its employees Increasing the salaries of the workers will lead to more productivity An increase in the staff meetings could help the management to be more familiar with its staff Sarah Monroe In your own view, comment whether the company overlooks the welfare of its workers I feel as is the management is to detached for its employees Explain your thought of the tuition aid program offered to some of the employees The program seems to have uplifted each employee who engaged in it Comment whether you think Cathie current position as a clerk depressed her I was like her mentor to her, she constantly told me that she thought of quitting the company What do you think was the reason her resignation to the company? she wanted to pursue the job of her dreams of being an accountant Give a comment on how the company could improve its contact with the employees Put a system upgrade of identifying seminars Survey Please agree or disagree with the following Strongly agree Agree Neutral Disagree Strongly disagree The firm is responsible for the recent resignation of its employees Increasing the salaries of the workers will lead to more productivity An increase in the staff meetings could help the management to be more familiar with its staff Bill Wayne In your own view, comment whether the company overlooks the welfare of its workers I acknowledge the way the company responds to its employees’ complains at an instance Explain your thought of the tuition aid program offered to some of the employees The program has helped in upgrading the company and its employees Comment whether you think Cathie current position as a clerk depressed her She seemed very happy with her work What do you think was the reason her resignation to the company? She wanted to engage in a better job Give a comment on how the company could improve its contact with the employees Coming up with retreats for the workers and management to bond together Survey Please agree or disagree with the following Strongly agree Agree Neutral Disagree Strongly disagree The firm is responsible for the recent resignation of its employees Increasing the salaries of the workers will lead to more productivity An increase in the staff meetings could help the management to be more familiar with its staff Question 5: Analysis Throughout the activity, the company found out most of the workers felt that the welfare of its employees did not receive full attention. All the workers were in support of the tuition aid program. Three of the workers thought Cathie’s position as a clerk did not depress her. The rest thought it was depressing and was the reason for her resignation. In view of improving contact with the workers, half of the employees suggested that upgrading the system of identifying proves vital. The other half focused on appraisal of work and contact between the management and its staff. Question 6: Recommendation The questionnaires found out that better improvement should be done on the system of check up and contact with the employees. If done, it would assist in reviewing the welfare of the employees. Such acts of employees choosing to quit their work because they feel less appreciated would be minimal. The company should also introduce ways of spending more time with its workers in a non-working state so as to increase their relations. What the questionnaire teaches and the conclusion In the process of conducting the survey, new ideas of improving the Forest Park Corporation come to be discovered. Individuals become more open to the questionnaires than face to face confronting. Workers view promotion as the best reward for a job well done. The survey pointed out; contact within the management and the employees proves vital in increasing productivity. In conclusion, this article finds promoting employees proves appropriate in boosting up their productivity. It will make them feel appreciated and in the long run be of help to the company. Reference Vent, C. (2009). Make their day! Employee recognition that works. California. Berret-Koeher Publishers. Read More