Human Resource Practices Demonstrated in the TV Show Greys Anatomy - Movie Review Example

Human resource practices demonstrated in the TV show Grey’s Anatomy Human resource practices seek to manage employees efficiently to achieve a particular performance. These methods aim to establish a flexible, open, and caring administrative style so as the employees can feel motivated. Efficient human resource practices ensure that employees get developed and managed in accordance with the entities values. Human resource practices are crucial in helping institutions achieve their objectives and also in enhancing productivity. The paper will analyze the TV show Grey’s Anatomy and illustrate some of the human resource practices as it recommends some of the changes to improve on the practices. Grey’s Anatomy is a TV show based on a hospital setting. The series follows the development of doctors from the point they join as interns to where they evolve to become seasoned doctors. Each show is full of drama demonstrating the doctors’ everyday lives and their relationships. Additionally the TV show is full of human resource practices illustrated in the governing of the hospital and also among the senior doctors serving with the interns. The TV show sets aside numerous medical ethics and focuses on addressing issues that affect people in the society. Human resource practices are evident when the hospital’s management assigns cases, and when doctors compete for the patients who attract more recognition. The articulation of organizational values and mission. The TV show indicates a situation where the management ensures that all interns and doctors get acquainted with the hospital’s values, mission, and vision. When trainees join the hospital, the management walks them through the hospital’s values emphasizing need to adopt to the set guidelines and policies. The hospital through its various chiefs of surgery including Doctor Webber, Doctor Shepherd, and Doctor Hunt assign the interns to various seasoned doctors who provide trainees with a personalized education to the hospital’s vision and values. According to the TV show, the hospital has a definite plan seeking to bridge the competency gaps. The TV show demonstrates the hospital as being able to facilitate its mission and values in the endeavor of producing excellent doctors. Human resource practices require that the employees get equipped with adequate knowledge and their skills focused towards fulfilling the organizational goals and objectives. In this case, the hospital in the TV show has demonstrated its high capability to addressing employee awareness on its mission and values. The human resource practices also require organizations to formulate an effective communication approach to addressing the issues affecting recruits and other employees in their activities to achieve set goals. The TV show illustrates a personalized approach to dealing with communication. For example, doctor Arizona Robbins in the TV show is tasked with ensuring that Alex Karev gets well acquainted with the hospitals values. Facilitating the human resource plan The management is tasked with developing and analyzing an efficient human resource policy. The program should entail development of an articulated strategic direction. The human resource practices should facilitate addressing the arising employee issues by the top management. According to Grey’s Anatomy, Grey-Sloan Memorial Hospital has an established human resource plan. The hospital’s human resource department addresses issues affecting the hospital’s employees in a defined manner. For example, when interns argue about who is to attend to a given patient or who is the best amongst them, the hospital has a team building program to make sure they work together. However, the hospital fails to incorporate the views of the employees and does not seek employee input when developing the human resource plans. In the TV show, the human resource department decides to lay off employees without considering their approach to alternatives to reduce costs. When employees get consulted, they can come up with some better ideas and other cost saving strategies. In the TV show, Amelia Shepherd comes up with means to reduce costs by applying an efficient use of resources but the management is rigid on its decision and ignores her opinion and views. Training and development In most organizations, employees need to be trained so as to attain organizational oriented skills and abilities. Training of employees is beneficial to the organization in terms of resource utilization and productivity. The hospital in the TV show trains its employee in the best approach to increase their productivity. Mark Sloan trains Jackson Avery to becoming one of the best plastic surgeons in the region. By training Jackson, the hospital was able to handle efficiently the demise of Mark Sloan as Jackson had acquired relevant skills and was in a capacity to lead the plastic surgery department. Another example is the hands-on training of Christina Yang to becoming one of the best cardiothoracic surgeons. The hospital also observes adequate human resource practices in the development of employee skills. Employees are provided with sufficient resources to conduct relevant research aimed at curing some of the world’s fatal diseases like cancer, Alzheimer, and heart diseases. Both Doctor Shepherd and Doctor Webber receive funding and research labs from the hospital encouraging them to achieve results. The development of employee skills is also evident in the training of interns. Interns get absorbed into departments that they desire. This approach ensures they feel comfortable that is also effective in empowering them to become excellent medical practitioners. Organizations should learn from the TV show on how beneficial it is to offer efficient employee training and development. Service quality enhancement. In any given organization, customers need to be addressed carefully and offered the best available care. The human resource should encourage a culture of productivity and efficiency. This culture ensures that the organization develops a loyal customer base and employees take the necessary initiative to serve. In the TV show, the employees are developed in a culture of productivity. The employees answer to late night pagers and seek to provide the best medical care a patient can get. Doctors in the hospital have adopted the productivity culture to be their primary driver. Alex Karev in the TV show is willing to go an extra mile in ensuring that children in third world hospitals have an opportunity to great medical care. Though the hospital lacks adequate resources to fly these children to Grey-Sloan Memorial Hospital, Alex selflessly aspires to raise a hundred thousand dollars to have the children brought to the hospital. Another case demonstrating the hospital service quality delivery is when Jackson volunteers to have a heart flown to the hospital by paying a transportation fee of ten thousand dollars. The service quality delivery by the characters is highly efficient. Organizations can replicate this approach by offering employees opportunities that serve their needs. When an employee serves in a desired capacity, the focus is improved, and the employee performs efficiently. Organizations should also develop measures to track performance improvements and reward employees who go an extra mile to ensure customer satisfaction. The human resource model of service delivery should be focused on the customer as satisfied customers translate to increased revenue. Development of employee intimate relations The TV show focuses on the employees’ personal relationships and how they affect the hospital in the future and presently. The employees are not limited by any human resource practices in the hospital that addresses employee relationships. To this effect, the employees ranging from the interns to the doctors engage in the short term and long term relationships that at times affect the hospital’s normal functioning. In the TV show, Arizona is summoned by the hospital’s human resource department for a complaint lodged by a patient. The said patient was being treated by Callie, who was not in her full potential for learning that Arizona had an intimate moment with another employee. The employee relation in the hospital also affects Alex, who regularly called his wife in the TV show’s episode other than attending to patients in the emergency room admitted after a fatal accident. The lack of rules governing employees in the hospital results in several failures. The issue can be resolved by placing strict measures to ensure that these relations are limited. Organizations should not allow employees to bring their personal issues to the business as this could cause adverse effects to the delivery of services. The hospital’s attempt to introduce a policy that would regulate the employees’ relationships failed because the employees were used to it, and others in the management section were also involved with their colleagues. Promotions and employee maintenance The human resource is tasked with developing practices that determine the organization’s promotional approaches. In the TV show, the human resource has a promotional approach that seeks to develop employees from interns to joining the management team. In the TV show, the human resource replaces the chief of surgery internally other than finding employees from other hospitals. After the ouster of Doctor Weber, the human resource promotes Doctor Shepherd into the chief of surgery post. Even with the resigning of Doctor Shepherd the hospital still promoted a colleague to the post. Interns and residents also perform tasks efficiently because the hospital has a chance for them to advance to the next level in their career. After graduating from being interns into residents at the hospital, Alex and Yang received offers from numerous hospitals with international recognition. Though Yang moved to another hospital, she came back to Grey-Sloan Memorial Hospital because the other hospital had ineffective human resource practices. Alex could not leave the hospital because the hospital was more than an employment opportunity; the hospital was the place he learned most of the medical practices he knew. The hospital has a developed practice that offers an employee an opportunity to advance their careers and to achieve the best skills. This method maintains the hospital’s employees and subsequently improves productivity. Organizations can replicate this approach by offering their employees human resource practices not available with the competitors. The management should ensure that there exist a high employee-employer relationship, and promotion practices should not be biased. Any employee wants an opportunity to advance their careers, and if the organization is skewed against this opportunity, employees seek employment with other institutions. Retaining employees is crucial in minimizing costs and improving productivity. If Yang had left the hospital completely, the hospital would have used more resources to find a suitable replacement. The training process would be wasted as the company has to train new employees. Works Cited Rhimes, Shonda. "Season 6 - Season 10." Greys Anatomy. American Broadcasting Company. United States, 25 Mar. 2005. Television. Read More