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The World of Corporate Managers, Work at Disneyland - Annotated Bibliography Example

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The paper "The World of Corporate Managers, Work at Disneyland" is a perfect example of a management annotated bibliography. The author (Jackall) tries to understand the role of the modern-day corporate manager in the day to day operations of an organization. He does this by analyzing the social concept and o its impact on the corporate manager…
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Extract of sample "The World of Corporate Managers, Work at Disneyland"

ASSESMENT By Name Course Instructor Institution City/State Date Jackall R. 1988, Moral Mazes: The World of Corporate Managers, Oxford: Oxford University Press. The author (Jackall) tries to understand the role of the modern day corporate manager in the day to day operations of an organization. He does this by analyzing the social concept and o it impact on the corporate manager. According to him, the social environment upon which a manager is exposed to greatly affects the output of the manager. This is to say that should a manager be placed in a conducive social environment then his performance is likely to score higher than that of a manager who is exposed to the less conducive social environment. As a result, such managers tend to be more bureaucratic as compared to their counterparts. According to Jackall, corporate managers are tasked with guiding and most challenging obligations in any given organization. This is accredited to the fact that everyone outside the organization looks up to the manager in determining the success of an organization. As a result, this could put a lot of pressure on the managers to ensure the objectives of the organization are met. However, unknown to the outside, the work of the manager is devolved as one goes down the chain of command. This is to say that most of the work are shouldered by the low ranking individuals in any given organization. This can be attributed to the fact that, low ranking individuals have the expertise to perform specific functions as compared to the corporate manager. The author, as a result, notices that the organization is more or less dependent on what the corporate manager wants. This is to say that heavier the manager discredits then none of the individuals below him can alter. Jackall also notices that organizations are social places, whereby individuals from different background congregate together. Therefore, it becomes quite necessary for a corporate manager to align themselves with certain social norms. However, there are other instances where they do not align themselves with social norms but rather assess their strengths and weaknesses in an effort to survive in the organization. As a result, corporate managers tend to have a different personality while in an organization. This is attributed to the need always to present themselves as the organization. Additionally, the interaction between corporate managers also has an impact on the modern day corporate manager. This I because corporate managers learn from other each on how to present themselves and also how to interact the lower ran member of the organization. As a result, of these factors, corporate managers tend to distance ethics from practicality. This is to say that they are not necessarily concerned whether an action is ethical but rather whether it is practical. Therefore, if an action I practical then that is what the corporate manager confines to and expect every other employee of the organization to confine to it. In conclusion, the social surrounding of any given manager plays an integral part in shaping his/her career. Therefore, a manager is more or less what the social environment exposes him to. Frost, PJ, Moore, LF, Louis, MR, Lundberg CC & Martin, J. (eds) The Smile Factory: Work at Disneyland', Reframing Organizational Culture, London: Sage. Disneyworld is one of the most popular and most visited places in the world. This is attributed to the fact that Disneyworld is specifically built as a center for entertainment for both young people and adults. To achieve this Disneyworld has integrated various fun activities such as amusement parks and roller-coaster rides and many more. However, pleasing everybody can be quite a challenge as it greatly involves interaction skills. As such leading people is a core objective of Disneyworld, a duty that has been assigned to its employees. The employees of Disneyworld are carefully selected in an effort to offer maximum pleasure to its clients. During recruitment, potential employees are forced to undergo vigorous interviews so to land a job at Disneyland. In other instances selection of potential employees could be described a discriminative. This is attributed, to the fact that Disneyworld is more likely to recruit n individual that is good-looking. This is despite such individuals lacking the proper qualifications for the position ben recruited. This criterion of employing individual results from the objective of the organization which is to please people. Additionally, Disneyworld is known for employees with quite short skirts and revealing blouses. Such dressing is intended to impress any person who visits the park. It should also be noted that employees at Disneyworld are restricted to specific codes of conducts. Some of this code arise out of the type of work one does at the park. For instance, roller coaster operators are limited to just the operations of the rides. Therefore, this limits any interaction between such employees and the customers. Additionally, the interaction between employees and customers is so limited to the extent that should customers have concerns they are asked to speak to the management. The reason behind such work codes is to maintain the sole purpose of Disneyworld, which is to offer entertainment. The author notices that there are instances whereby the employees are not in a good mood and could thus jeopardize the whole essence of Disneyworld. Therefore, to safeguard the essence of Disneyworld, it is important to incorporate such codes of conduct. However, despite the fact that Disneyworld serves the purpose of according entertainment to its customers, certain practices are detrimental to the society. The practice by Disneyworld to recruit individuals based on their looks is a bad precedent to the society. This is because good looks do not necessarily mean that an individual is interactive. Additionally, restricting employees from excessive interaction with the customers defeats the whole purpose of the ark. This is because interaction with people is what brings about excitement and happiness to people. Therefore, Disneyworld should give more freedom to its employees when it comes to interacting with customers. Sloan Jr, AP (1967), My Years with General Motors, London: Pan, The author tries to demonstrate ho the automobile industry has transformed over the years. This is evidence by the number of automobiles present in our rods. Additionally, the number of different models of automobiles also shows that automobiles have over the yeas evolved to what we now see on our roads. In an effort to demonstrate the transformation, the author divides the transformation into three phases the first phase occurred in the years before 1908. This period was characterized by the fact that automobiles were restricted to the rich. This came about by the fact that automobiles during this period were quite expensive and could only be purchased by the selected few. The second phase occurs between 1908 and the mid-twenties. During this phase automobiles were introduced in large masses. This meant that acquiring of an automobile was quite easier compared to the years that preceded this phase. This could be attributed to the rising economy and increased awareness s about automobiles. The third phase is what the author refers to as the general motors concept. During this phase general motors introduced a new model for automobiles. The model t introduce as deemed to be reliable compared to the expensive automobiles that were being manufactured then. This led to increasing ownership of automobiles which was also boosted by the ever growing economy. In addition to this, improvement of roads also meant that individuals could purchase automobiles without fearing the rate at which they were degrading. As the demand for automobile grew so was the need to provide automobiles with good capabilities. With a view to meet this objective, Chevrolet introduced the copper-cooled engine. This engine was designed to give the optimal performance as of the time. A few years into production of the copper-cooled engine Chevrolet opted to abandon the engine system. This was attributed to the low sales of automobiles witnessed. Therefore, in an effort to regain some of its customers, Chevrolet introduced the short stroke 6 cylinder stroke engine for its new car model, the K model. The K model was received well by consumers something that really excited Chevrolet. It is also important to note that Chevrolet did not stop there but continued working towards improving their automobiles. This as in an effort to compete with Ford, which as regarded as the main competitor in the automobile industry. Therefore, by looking at the article, it is quite clear that the history of automobiles dates back to a long period ago. However, automobiles have not remained the same as they were developed. This could be attributed to the need to have the said automobiles being fuel efficient. Additionally, growth in technology has also greatly affected the manner in which automobiles have evolved over the years Read More
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