The paper tells that the origin of Wal-Mart was traced in 1962 through the opening of a discount store by the founder, Sam Walton, in Rogers, Arkansas. The official inauguration date of Wal-Mart Stores, Inc. was indicted on October 31, 1969. The instrumental and legendary success of the organization was recognized in diverse awards starting from the “Ron Brown Award for Corporate Leadership and outstanding achievement in employee relations and community initiatives by The Conference Board in 2002” to the recently recognized awards in 2011 ranging from the Corporate Environmental Excellence for Walmart Canada; Top 50 Companies for Executive Women; Best Corporate Governance for Walmart de Mexico y Centroamerica; the NGA Public-Private Partnership Award; and the Top Organizations for Multicultural Business Opportunities” These recognition attests to the orgnization’s ability and expertise in managing diverse aspects and functions of strategic operations. As revealed on their official website, the mission of Wal-Mart is “saving people money to help them live better”. According to the founder, he envisioned that “if we work together, we’ll lower the cost of living for everyone…we’ll give the world an opportunity to see what it’s like to save and have a better life”. Through the products and services that the organization offers, through their policies, principles, and procedures, it could be deduced that they adhere to
the mission and vision designed by the founder through the years. As validated by the research conducted by Farlan, the following pertinent policies, principles, philosophies, and procedures attest to the organization’s commitment to adhere to the mission and vision, as abovementioned, and as quoted below: Open Door Policy - Managers' doors are open to employees at all levels Sundown Rule - Answering employee, customer, and supplier questions on the same day the questions are received Grass Roots Process - Capturing suggestions and ideas from the sales floor and front lines 3 Basic Beliefs & Values - Respect for the Individual, Service to our Customers, Striving for Excellence 10-Foot Rule - Making eye contact, greeting, and offering help to customers who come within 10 feet Servant Leadership - Leaders are in service to their team Wal-Mart Cheer - An actual structured chant that was created by founder Sam Walton to lift morale every morning Source: Porter’s Five Forces Model I. Rivalry: The industry within which Wal-Mart operates is highly competitive. As indicated by Hoover’s, there are diverse competitors of Wal-mart are Ace Hardware Corporation, Albertson’s LLC, Army and Airforce Exchange Service, from among 12 listed in their profile.