As discussed in the case study that APM grew due to its franchising strategy which not only involved direct franchising but also through Master Franchising. Thus the overall expansion strategy for the business has remained focused on the development of regional franchisees who can deliver the services according to the demand from a particular geographical area in which they can deliver them effectively. APM tend to advertise the franchising opportunities in the local newspapers and other media to attract the potential franchisee. This was achieved through advertisements as well as the word of mouth also. One of the key criteria used by APM to recruit new franchisee was to observe the behavior and attitude of the person willing to apply for the franchise. One of the tasks involved was to assess the willingness of the person to show closer association with dogs. Since APM was mobile services provider for dog washing therefore it was considered as essential that the persons must have some degree of association with pets and specially dogs. This was also important because the PEOPLE element is considered as one of the key variables in the overall integrated services marketing mix. While recruiting the new franchisee, APM therefore gave a lot of weightage to the people element besides ensuring that processes are performed in accordance with the laid down criteria. This was also duly supported by the subsequent training and development of the franchisees in order to ensure that those who are hired have the requisite degree of knowledge and expertise in delivering the services. Having a relative degree of education, up to 10th grade, was another task involved in ensuring that the franchisee actually can handle the business aspects of delivering the services too. This task again can be considered as a focused approach to offer the franchise only to those individuals who can successfully carry out the task of business management also. One of the key similarities between recruiting new franchisee as well as attracting new customers was the use of advertisement. As discussed above that APM used word of mouth as well as the advertisement to attract the new franchisee therefore relatively same procedure was also applied to attract new customers. The use of colorful mobile vans served as strong advertisement vehicles also attracting the attention of the potential customers. This therefore not only provided APM and its franchisee a cost effective way to reach to new customers but also improve its overall image in the areas where they work. Another important similarity between the two is the use of word of mouth and incentives for attracting the new customers. The use of discounted services as well as the additional care tips provided to the customers ensured that the service providers develop a long term relationship with their customers. As discussed in the case that one of the strategies applied by the franchisees were to advise the dog owners to increase the frequency of dog washing so that they can save costs on other issues such health related issues with the dogs. The use of recommendations by the satisfied customers was another important task involved in retaining and attracting customers. This was however, not the case for recruiting the franchisee as they had to meet strict criteria before their applications can be accepted. One of the key contradictions between the two however,
1) One of the key characteristics of providing services is the interaction between two parties as services are offered by one party to another party. The intangibility of the services as well as the physical presence of a person to deliver the services there are some of the key differences between selling a service and selling a physical good…
Time will come that a company can be said to have already run its course. And that’s what happened to Maytag Corporation. Due to the changing needs of people, the demand for their product has declined, thus bringing in losses for the company. This calls for the company to make a decision in selling the firm.
The concept of marketing in current age has become vast. Traditionally, marketing was used to be considered as a tool for business organizations to enhance their sales revenues. Unlike the traditional concept, marketing is now used for multiple purposes. Currently, marketing is an important activity for profit-making as well as non-profit making organization.
Depending on the actual analysis and analytical parameters applied by Morgan, Rubenstein and Salvatori will have different approach to cub the situation. With the information at hand, they may deliberate on their already drafted alternative ways of action or formulate new approaches.
The role of effective marketing campaigns and use of proper marketing mix are very important in successful marketing of a product. Companies launch effective marketing campaigns and make a good use marketing communication tools to create awareness among people about the newly manufactured products and services.
It is expected that in future a lot more companies would look to enter the market due the high level of attractiveness. However, for a brand like GSK or Red Bull the main barriers to entry would be economies of scale and strong brand loyalty. Overall the level of threat of new entrants would vary from medium to high.
Fornier urges “fellow researchers to refine, test, and augment the working hypotheses suggested herein and to progress toward these goals with confidence in the validity of the relationship premise at the level of consumers lived
Furthermore, conducting a market segmentation analysis, it has been considered that income and health related problems will be termed as the rudiments of the targeted customer group. The marketing strategies relating to the 4P’s are also considered in the
In this paper, I will describe a purchase decision scenario that I have involved in, requiring extensive decision-making, and particularly describe the stage, among the five, that required more of my attention.
However, there is no one-size-fits-all approach to these ideas, as organisations must understand their background in order to determine the most suitable approach. Questions such as how do companies build strong brands?, which is the best approach for