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A Longitudinal Analysis of Satisfaction and Profitability by Bernhardt & et. al. and The Job Satisfaction-Job Performance Relation: A Qualitative and Quantitative Review by Judge & et. al - Essay Example

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A Longitudinal Analysis of Satisfaction and Profitability by Bernhardt & et. al. and The Job Satisfaction-Job Performance Relation: A Qualitative and Quantitative Review by Judge & et. al

The study presents that Journal ‘A Longitudinal Analysis of Satisfaction and Profitability’ by Bernhardt & et. al. is focused on examining the linkage existing between customer satisfaction and employee satisfaction. The primary intention of the Journal is to throw light on the gap observed in literatures, where the linkage between the two factors, i.e. customer satisfaction and employee satisfaction in relation to the overall organisational profitability were many a times depicted through qualitative means but lacked in a longitudinal analysis. Journal ‘The Job Satisfaction-Job Performance Relation: A Qualitative and Quantitative Review’ by Judge & et. al. was also focused on a similar research problem concerning the linkage between job performance and job performance affecting the organisational productivity. However, the primary intention of the Journal was not to fill a gap observed in the prior literatures, but was to indicate a strong relationship existing between the two factors and thus suggest various possible methods to deal with the linkage effectively in organisations. The Journal also aimed at motivating further researches by providing a strong cause based on the research issue identified. Therefore, even though a strong similarity can be observed in the insights of the two Journals, a significant difference can be observed in terms of the insights or intentions discoursed in these researches. 3.0. Importance With due consideration to the gap in the insights presented through the literatures or the Journals, it is quite likely that the importance of these two journals will also differ in certain terms. For instance, Journal A intends to fill a significant gap in the prior research studies where mainly qualitative guidance was provided to prove the linkage between customer satisfaction and the employee satisfaction indicating the overall productivity of the organisations. Journal A, thus, could prove highly beneficial in taking a leap towards more efficient and accurate justification of the relationship between the two factors. On the contrary, Journal B aimed at substantiating the findings obtained from qualitative method and quantitative method as well so as to confirm the level of dependency in the two factors, i.e. job satisfaction and job performance in relation to the organisational profitability. With this concern, Journal B could prove beneficial in unveiling the actual dependency level between the factors from a managerial perspective along with facilitating further researches based on the similar issue. Where on one hand, Journal A has the potential of being quite important for further research studies based on the similar issue concerned with the reflection of the linkage between customer satisfaction and employee satisfaction; on the other hand, Journal B has the probability to prove important for managers and ...Show more

Summary

The current paper deals with the critical analysis of two research journals, i.e. ‘A Longitudinal Analysis of Satisfaction and Profitability’ by Bernhardt & et. al. and ‘The Job Satisfaction-Job Performance Relation: A Qualitative and Quantitative Review’ by Judge & et. al. …
Author : gstiedemann
A Longitudinal Analysis of Satisfaction and Profitability by Bernhardt & et. al. and The Job Satisfaction-Job Performance Relation: A Qualitative and Quantitative Review by Judge & et. al essay example
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