The Hilton group operates an international portfolio which is spread across 50 countries and 500 hotels, with more than 60,000 employees. Expansion in 1999 with Hilton Group plc purchasing Stakis plc in an exchange worth of 1.4 billion GBP. The integration of the two…
In each region, area presidents and executive team run their operations. As new businesses are evolving around the world, resistance to change has become a primary factor for business failure. The success depends on the ability to foresee and capitalize on the change.
The quality of the Hilton brand is such that the customer service, managerial and operational excellence is higher than in most industries. The management at Hilton believes that training and development of its employees play a very vital role to stay ahead of the competition. Hilton group it totally decentralized; splitting into different regions and countries; cities and individual hotels. Management of people, materials and affairs become very difficult and affects the management of the company. The critical issues faced by Hilton because of the changes in the organizational structure are
Labor market and retention remain the areas of managerial concern especially in the UK, where booming economy and high profits in the hospitality industry could not save many international hotels from the market retention in what is called the tightest labor market since 1978 ( Benini and Sturken, 2000, Kennedy 1998).The reasons cited by the employees for high turnover in the hospitality industry is because of lack of career structure available, low remuneration and the working environment.
Employee turnover in the hospitality industry is a whopping 50% and 25% for management staff, enough to make employers lose tangible and intangible costs of employee turnover. Turnover has an immediate effect, particularly in the customer service dependent areas of the business where there is direct interaction with the customers. A vacant position means more work for the remaining employees without having to compromise on the quality of the work. The ageism issue is difficult to identify and eliminate and in hospitality industry the older ...
Cite this document
(“Managing the Human Resource Essay Example | Topics and Well Written Essays - 1750 words”, n.d.)
Retrieved from https://studentshare.net/miscellaneous/386273-managing-the-human-resource
(Managing the Human Resource Essay Example | Topics and Well Written Essays - 1750 Words)
“Managing the Human Resource Essay Example | Topics and Well Written Essays - 1750 Words”, n.d. https://studentshare.net/miscellaneous/386273-managing-the-human-resource.
The paper includes a discussion on the aspects in which organizations practice HRM and the issues arising after implementation of HRM. The paper includes major discussion on the issues pertinent to job satisfaction of employees, selection of employees on merit basis and uprightness of Human Resource Managers.
The paper tells that human resource management is an important part of any organisation that ensures proper human resource utilisation while addressing the different issues affecting human resource. Managing human resource for large organisation is an overwhelming and very complex endeavour due to the number of factors and variables involved.
This has some implications for the human capital of the organisation. Outsourcing intervenes with the organisational culture, labour systems and relations, management styles, education and training (Taplin, 2008 p25). These modifications can be viewed in terms of costs in a human resource context.
In the last couple of years, growing attention has been paid to the development of health and social policies. But with the supposed benefits of policy, many share the view that a major drawback of health and social is their failure to make room for issues of human resources.
P&P Tours Company is personalized around entirety what the customer wants to see. This is achieved through proper coordination and communication in the human-resource department. They employ workers that are good in communication skills hence obtain information that will aid in the making of one’s tour in London custom-made.
In an organization, communication is the transmission of information and understanding from one person or group to another. Communication can be defined as a process, which links people and system to produce an effective organization. Managers are involved in two kind of communication-interpersonal and organization.
Schultz demonstrated as a finest leader for the company and along with his team, worked really hard to take the company at a much mature level. From then till now, the strategy that is being followed by the company was based on team work and gave full importance to their employees to make them feel dependable and responsible.
Human resource management is the systematic way in which an organization responds to the needs of it workforce. It describes the way in which organizations recruits and supervises the performance of its employees. Human resources management in many organizations is handled by the human resource department which handles all issue concerning hiring and permanence of employees in the organization.
Sarkis, Cordeiro and Brust have provided the same views and they commented that “an entrepreneurs can be conceptualized as a “driver” of a development process” (Sarkis, Cordeiro and Brust, 2010, p.23). However, entrepreneurial skills
16 Pages(4000 words)Case Study
GOT A TRICKY QUESTION? RECEIVE AN ANSWER FROM STUDENTS LIKE YOU!
Let us find you another Essay on topic Managing the Human Resource for FREE!