Once a horizontal powerbase is established, the employees will feel more inclined to work as a team and less inclined to go directly to the CEO, as would occur in a vertical power base. In order to assist in establishing a horizontal structure as quickly as possible, I plan to be a flexible and visible as I can, while setting clear expectations that all employees buy into and feel empowered by.
In terms of weekly meetings, each employee needs to understand their role and what’s expected and single person has all of determinants or information. Clear communication channels will be established which include my office as the first stop for any new ideas or if employees are having problems. I plan to become more relevant to my employees by increasing the amount on which I rely on the concept of centrality or in other words, my network. As part of this strategy, I will be ad I will encourage my employees to display certificates for courses they completed and I will begin to show them my close relationship with the CEO to establish trustworthiness by demonstrating that I am indeed, close to the powerbase. This should help ease the problems and drive productivity up as everyone will feel more confident.
The short answer is that the key to getting my management team on board with me is trickle up leadership and in order to “lead up”, it is time for me to speak up. My team needs to be refocused and the artificial constraints and excuses for the rise in customer complaints needs to be ended by renewing their dedication to the specialized role that them and their units play in this special company. I must act assertively to neutralize those individuals in my company who are having a toxic effect by being late or having attendance issues. This is an opportunity for employees to have input and take the lead in solving the issues and I will certainly be open and encouraging of any viable solutions