Essentials for Measuring Training Success - Assignment Example

Evaluation of Learning Introduction Training program involves a lot of resources that evaluation measures need to be putin practice to achieve perfect results. In my training program, evaluation criteria were systematically drawn to ensure there is effectiveness and efficiency in delivering the training program. This was carried out through a systematic collection and analysis of the Mach Speed Couriers training program. Our evaluation is not only important as sign of success for quality training, but our stakeholders as well. Mach Speed Couriers training outcome assessment included both quantitative and qualitative methods. Evaluation The Company’s aim is to produce the most qualified staff in the courier services that ensure that effectiveness and efficiency are maintained in our process, structures and outcomes. As competition grows higher; the need for quality service delivery in courier services remains a challenge, hence well trained personnel becomes necessary in our policies (Donald, 2009). Our measurements were based on three basic evaluation tools; that is, sensitivity, reliability and validity. Reliability is the capacity of a measurement system to give consistent result when applied several times. This is vital in determining whether the measurement method can achieve the required purpose (Donald, 2009). Sensitivity on the other hand is the ability of the applied technique to identify changes in the program. Finally, validity is the extent to which a technique measures what it is required. These measurement tools are vital in ensuring that the result needed in the program are accurate and free from deviation (Owen, 2007). Evaluation Methods To draw concise training evaluation program for the Mach Speed, it should be known that our goal was to produce excellent courier service providers in the market. This follows in line with several objectives we drew to achieve better program results. Our first method in evaluation was collecting data (Astd, 2008). The data system was carried out through quantitative and qualitative questionnaire forms as shown in the appendix (Marrow, 2010). The sample form given to the trainees for response is shown below; Mach Speed Couriers Training Evaluation Program Please fill in the form as appropriate Strongly Disagree Disagree Neutral Agree Strongly Agree 1.Did the training meet your standards      2. Is the knowledge learned applicable      3. did the training objectives goal oriented      4.Was the content on the organization training followed      5. The materials were effectively distributed      6. Your trainers were perfect      7 The training quality was up to date.      8. The trainer worked as per the objectives      9. You had an encouraging class participation      10. There was adequate time for training program      11. Rate the training program Very poor Poor Average Good Excellent      10. Comment on need for adjustments The program too much focused on practical aspect, it is important to recommend a theory system to be part of the program 11. Have other comments It was an encouraging training Your participation is highly appreciated Using the trainee assessment forms, shown by the sample, the people who carried the evaluation were able to calculate the results using the rubric table shown in the appendix. Each category of score was evaluated against the marks scored (Marrow, 2010). A percentage score is then drawn for every form on each evaluation element, and then their averages are taken. This could tell the planers where the short falls occurred and the best method of tackling the issue to solve the problem, and to attain an efficient training mode. The planner will gauge from these score whether the training succeed or failed (Astd, 2008). Conclusion Evaluation is a very important aspect in running any program. It forms an important part of any planning. To achieve these, the chosen measures must be valid, consistent and reliable to the program. In any evaluation program, the planners must know the goals and objectives of the evaluation. In addition, it is necessary to develop an effective rubric measurement procedure for the program. When effectively applied, the planners will be able to gauge their achievements against the set standards precisely. APPENDIX A rubric Training Design Strongly Agree (5)) Agree(4) Neutral(3) Disagree(2) Strongly Disagree(1) Training Standard Latest techniques, practical aspect, test and answers, theory part etc Latest technique, some practical aspect, some test and answers, limited theory work Moderate presentation technique, some theory and practical, few answers and questions Old techniques, no practical, some theory no questions and answers Very old presentation technique, no practical , few non understandable theory, no answers and questions Knowledge gained All the group gained fully Majority in the group gained a lot Some in the group gained some knowledge Few in the group gained No one gained objectives Were fully met Were mostly met Were averagely met Only a few were met Non was met Content Was perfect on the training Was almost to perfection Was somehow perfect Lack several; elements to perfection Was poor Material All the need training materials were available Most of the training materials were available The material were moderately available Only a few of the materials were available There were no material for training Timing The training time span was very adequate The timing was almost adequate The timing was averagely located Some training processes lacked enough time Time was very inadequate in most of the sessions Rating Excellent Good Average Poor Very Poor A Blank Assessment Form Mach Speed Couriers Training Evaluation Program Please fill in the form as appropriate Strongly Disagree Disagree Neutral Agree Strongly Agree 1.Did the training meet your standards      2. Is the knowledge learned applicable      3. did the training objectives goal oriented      4.Was the content on the organization training followed      5. The materials were effectively distributed      6. Your trainers were perfect      7 The training quality was up to date.      8. The trainer worked as per the objectives      9. You had an encouraging class participation      10. There was adequate time for training program      11Rate the training program Very poor Poor Average Good Excellent      12. Comment on need for adjustments The program too much focused on practical aspect, the theory system to be part of the program, is highly recommended. 13. Have other comments It was an encouraging training Your participation is highly appreciated References Astd. (2008). Measurement and Evaluation: Essentials for Measuring Training Success. New York, NY: American Society for Training and Development. Donald, L. (2009). Evaluating Training Program: The Four Levels Easyread Large Edition. New York, NY: ReadHowYourWant.com Marrow, R. (2010). Measurement and Evaluation in Human Performance. Devonshire: Human Kinetics. Owen, M. (2007). Program Evaluation: Forms and Approaches. New York, NY: Guilford Press. Read More