Leadership in clinical practice By (Name) 1.1 Introduction Leadership plays a most important role in clinical areas such as leading role of doctor towards nurses and supporting staff, similar to that nurse play a lead role in guiding the supporting staff who assists them…
Nurse-doctor communication results in safe and effective care of patient. Similar to that nurse-supporting staff relation also affects the patients because they are the one who are responsible for taking care of patient in relation to medicines, food, clothing, cleanliness etc. So these two factors play a key role in managing a clinic performance. This relation can be made efficient only on the basis of effective leadership and communication skills (Armstrong, 2005, Chiarella, 2002). 1.2 Theories of communication Communication can be understood in various ways, as human nature also differs depending on one’s personality and nature. There is diversity in it because it is a broader concept of discipline. There are many theories of leadership and communication such as CBS model, situational theory, contingency theory etc. In accordance to the situation of the discussion paper two communication theories will support the present condition of staff members who assist nurses. They are situational and contingency theories (Woodward J, 1965). Situational leadership theory This theory believes that there is not a one single best style of leadership. In fact, leading will be effective only if it is related to specific tasks. It is the style of maturity. It will not only help in the accomplishment of tasks and jobs, but will also influence the group performing the job (Hersey P, 1969). This theory is related to various clinical areas, mostly towards the relationship of nurse-supporting staff because the followers are less skilled. They need full guidance and supervision. This can be done by assigning them task in groups on the basis of specific situations. Each group will be given task on the basis of his or maturity level. The result of which will be increased knowledge and experience through mutual coordination in a group. It will help to motivate the task as well as relationship behavior of the followers. Contingency theory This theory believes that leadership effectiveness is mainly based on two factors i.e. situational control and leadership style. It emphasize on the fact that there is not a single way of leading, similar to that of situational theory. It believes that an organization success depends on both internal as well as external factors. In a clinic perspective, business will be successful only if it’s both, the external factors such as clients, image etc., and internal factors such as doctors, nurses, supporting staff etc., are considered and dealt efficiently. Organization should focus more on organizational structures and management styles (Lawrence P, 1967). Managers should make the organizational structure friendly in order to educate its supporting staff. Management styles should be less formal because they are fresh graduate’s one need to be at their level to promote efficiency. Clinics should have open systems in order to satisfy their internal needs of supporting staff and make them prepare to deal with challenging situations (Turner C, 2002). There is not a single way of organizing things. All depends on the nature of task provided to the working staff. Nursing managers should clearly explain the task or jobs to the staff. They should find a good fit among staff and jobs. This means that jobs should be assigned on the basis of capability of a person. Different techniques should be used in various departments of a clinic (Fred Lutans, 2011). 1.3 Communication in clinical areas ...
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