Emotional intelligence and appreciative inquiry to promote quality - Research Paper Example

Emotional intelligence and Appreciative inquiry to promote quality Issue: Bio-medical advances The transformed contemporarysociety has brought in many changes in health care setting. This has led to increasing complexities in clinical and leadership roles in healthcare settings that need change. Advances in bio-medical procedure are an example of an issue that is affecting 20th century nurses from effectively contributing to these clinical complexities (Sadri, 2012). Apparently, as afar as balancing quality and efficiency of a nurse is concern, there is a need for integrating appropriate capabilities to ensure consistency of all nurses in providing care to the patients.

Therefore, in ensuring that nurses embrace this change, a leader should understand the level of social focus in responding to nurses about changing situations. For health institution to be competitive, this change is inevitable especially in the contemporary society where majority are moving to digital platforms. How emotional intelligence and appreciative inquiry strategies used to facilitate positive results that lead to improved qualityAccording to Sadri (2012), being emotionally intelligent allows one to build mental health resilience which helps in successfully managing change.

In this case, as a nurse, I will use emotional intelligence as an effective tool for communicating change. It is certainly that I will advocate for training of all nurses. Emotional intelligence as a communicating tool will allow me manage emotions of nurses, cope with stress and uncertainty, and influence my leadership style particularly in deciding who, when and how the training will be carried out. The change I am initiating lies on the premise of achieving high standards as a nurse. Therefore, to achieve positive perspective among nurses, I will use appreciative inquiry tool to win over their resistance.

In this case, nurses will be in a position to recognize the need for change and open up their minds to the world of discovery. A better understanding as a result perhaps will subject nurses to challenge for new possibilities (Cooperrider & Godwin, 2010). The two skills will help me as nurse to win over the emotions of nurses and make them be part of change which will reduce resistance to change. In the end, nurses will have confidence with that change being advocated thus facilitating positive results.

ReferencesCooperrider, D., & Godwin, L. (2010). Positive Organization Development. Innovation-Inspired Change In A N Eco Nomy And Ecology O F Strengths, 35-58.Sadri, G. (2012). Emotional Intelligence and Leadership Development. Public Personnel Management,41(3), 535-548. doi:10.1177/009102601204100308