Trust within organizations plays a definably essential role in contributing to the ultimate success, or failure, of the enterprise. Salamon and Robinson (2008) is a detailed, longitudinal study of trust relationships between employees and management. The authors measured the perception of trust on the part of employees, not the actual levels of trust as reported by management within the organization…
As a result, individual employees were empowered to seek the success of the organization, in addition to their own personal success as members of the group. In terms of organizational behavior, employees are more productive when they perceive their management to be more trusting (p. 594). Statement of the Research Problem Salamon and Robinson (2008) addresses the role of trust in the workplace and the organization. The literature on this topic in the field of organization behavior contained what the authors called a “gap” in our knowledge about whether employees’ perceptions of being trusted is related to organizational performance. This study thus contributes to the general field of trust research, as well as the ongoing debate over management styles. If, as the study concludes, there is a positive correlation between perception of being trusted and organizational performance, newer management education might emphasize creating the actual trust relationship with employees, or increasing the perception of trust with employees. As such, the study not only claims to add to this existing knowledge of trust in the workplace, but also our knowledge of the best management principles. ...
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