This paper will seek to address organizational behavior with Disney and as an example.
Globally, people are conversant with Disney Company due to the company’s self managed teams and the magical experiences everyone experiences upon visiting one of their many theme parks. The other interesting structure of Disney Company is its prominence with team organizational behavior and norms application. Precisely, everyone would agree that, the magic begins with the vast amount of training each employee receives in order to make every visitor’s experience a memorable one. No matter whether an employee is a member of their cast of characters or working in their restaurant, they receive training at the Disney Institute where they provide a structural learning environment. At the training, every employee receives top notch training to ensure that the tools required for pleasing their customers are available (Griffin & Moorhead, 2011). The founders, Brothers Walt and Roy Disney once said, everyone could dream, create, design, and even build the most in the world. However, it requires people to transform their dreams into reality.
Disney has a customer attendance team, highly trained, and developed to ensure customer satisfaction. There is the park attendant team, which ensures that customers receive the best service. There is the cab team that helps customers in parking directing them towards their respective position of choice. With this respect, it is agreeable that team organizational behavior determines the success or failure of a company. Since Walt wanted to succeed, he intensified structural training and emphasized on teamwork that would ensure his employees would be in a position to create the environment he always wanted. He wanted his employees to be customer responsive. As a result, he implemented training for everyone in the company and as surprising as