My interest in pursuing this particular type of volunteering work is to be immersed in a line of endeavor that is deemed challenging and interesting at the same time. I have been innately enthusiastic about being around patients through palliative care due to personal experiences with grandparents and other family members. As such, one of the ways that would make me more involved in seeing how these patients’ needs are being addressed would be through volunteer work at Myton Hospice.
From the experience as a Shop Volunteer, I have acknowledged that it enabled the development of existing and new skills. Through personal assessment of skills, I recognized that I am highly proficient in interacting with different kinds of people from diverse cultural and demographic backgrounds. These social skills enable me to assist in serving the customers of the shop with a happy disposition and a welcoming stance. I am also good at communicating with customers through exhibiting effective communication skills, specifically adept at listening and responding appropriately to diverse needs. These existing skills were further strengthened through daily interaction with clients and other stakeholders at Myton Hospice. The exposure to diverse clientele enabled me to enhance and widen cultural awareness and competencies. Likewise, it also improved customer service skills through ensuring that the needs and demands of the customers are appropriately addressed.
Concurrently, the new skills which were developed included skills in inventory management, as well as accountability in handling cash. I was so privileged for being provided the chance to be trusted by the senior managers who regard the volunteer work position as requiring values of honesty and integrity.