Starbucks Case Analysis Introduction Starbucks Corporation is an American global coffee company specially known for providing a wide variety of coffee products to choose from. Established in the year 1971 in Seattle, United States, today the business is considered to be the world’s largest coffee house company operating in almost 50 countries globally along with providing employment opportunities to almost 149,000 employees…
Additionally, a number of similar companies such as Dunkin Donuts, McDonald's and Caribou Coffee among others are implementing strategies that are helping them to conquer a larger share of the market. The main objective of this study is to provide a lucid comprehension about how the aspect of employee development can facilitate Starbucks to mitigate the rising issues and also to maintain their competitive position amid their competitors. Discussion Describe The Importance of the Employee Life Cycle Stage Selected to any Organization’s Human Capital Strategy The advancement in the technological aspect and the advent of globalization have not only created opportunities for small firms to establish themselves in the global level but are also creating challenges for business firms through rise in the number of competitors. In this regard, it has become vital for every business to implement employee life cycle stages that would not only aid in maintaining an effective workforce within the business but would also facilitate them to develop skills that would aid to achieve the organizational goals effectively. Employee life cycle is considered to be a Human Resource (HR) process which helps in identifying stages in an employee’s working life along with guiding him/her through the application of management and optimized association process. Six of the common stages in an employment life cycle are recruitment, selection, performance, succession, employee development and transition (Greg Roche, n.d.). The aspect of employee development is considered to be one of the most important functions of Human Resource Management (HRM) in today’s growing competitive business world. In general, employee development implies those actions that help in developing the abilities of an individual employee and organization as a whole. Human Resources of an organization are determined to be amongst the most vital aspects to ensure organizational work efficiency. Loss of a single employee from an organization may at times severely affect the entire working process. The rapid changes in the way businesses are being conducted today have forced large organizations to implement strategies that would not only aid them in updating the skills of their employees but would also help in maintaining a good retention rate of the workforce (Noe, 2010). The concept of employee development has become important over the years because it aids in improving knowledge, skills and competencies which in turn facilitates them to complete their assigned tasks effectively. Additionally, it has also been viewed that the aspect of employee development helps in developing a deep coordinated relation amidst employees of an organization as it indicates that the organization cares about its employees and wants them to work with them in the future (Hameed & Waheed, 2011; WorkSmart, n.d.). Explain How Your Ideas Relate To, and Will Therefore Help To Resolve, the Issues Starbucks Are Facing With reference to the case i.e. Starbucks: Delivering Customer Service by Moon, Y., and Quelch, J., it can be viewed that Starbucks was enjoying its 11th consecutive year of growth rate in terms of sales. However, according to a market research conducted by Starbucks, it was viewed that the company was not meeting with the ...
Cite this document
(“Starbucks Case Analysis Study Example | Topics and Well Written Essays - 1250 words”, n.d.)
Retrieved from https://studentshare.net/tourism/111833-starbucks-case-analysis
(Starbucks Case Analysis Study Example | Topics and Well Written Essays - 1250 Words)
“Starbucks Case Analysis Study Example | Topics and Well Written Essays - 1250 Words”, n.d. https://studentshare.net/tourism/111833-starbucks-case-analysis.
An analysis of the company from external as well as internal perspectives has been undertaken and the findings obtained from the analysis have been presented below. Assessment: current strategy and the capacity to sustain competitive advantage The current strategy of Starbucks has been assessed with the help of Business System Model given in the appendix.
Its overall business strategy encompasses a series of other segmental operations. Starbucks has adopted a functionality-based approach to business strategy and decision making in the larger context of corporate expansion, both within the US market and other regions.
Each one of them had invested about $6,350 in the store, and believed that they would build a client base in the Seattle area. This was a strategic decision because each one of them has a very clear vision of huge market of fine coffee. Since then, Starbucks stores network is ever increasing and it has 6,500 retail locations all over the world from Latin America to Europe and Middle East to Far East and it has become so popular and well known, that in near future it would be as recognizable as major names such as McDonalds and Coca-Cola (Kembell et al.
According to the report, it determines the basic principle of Starbucks whose objectives include customer values, employees and suppliers. The company has come across certain issues concerning its services marketing system and levels of customer satisfaction. The coffee shops of Starbucks face crucial issues like customization.
Strengths: Starbucks is backed by a strong capital and financial foundation. Being an international firm with global recognition, Starbucks developed strong brand loyalty and a large customer base. Starbucks have also been proactive in environmental conservation by
The Company established a joint venture with a local retailer to ensure that the foreign licensees adopted the company’s successful formula (The New York Times 1). The licensed venture bore the mandate of growing company’s presence in foreign countries. Employees and
The aim is to ensure that everyone who is included in the company’s line of business; shareholders, customers and partners all endure and thrive (Schultz and Gordon 57).
In every neighborhood that the company sets up a store, the managers make sure that they bring positive
It made him sad to part ways with some of his workers of many years. The decision was tough since it was judgmental and had to be done as quickly as possible. If the CEO failed to do so, the company would have taken a nosedive
3 Pages(750 words)Case Study
GOT A TRICKY QUESTION? RECEIVE AN ANSWER FROM STUDENTS LIKE YOU!
Let us find you another Case Study on topic Starbucks Case Analysis for FREE!