Therefore, this study aims to evaluate the factors that are responsible to make certain attitude of the consumers towards using internet banking services in the UK. This research considers two banking institutions: Lloyds Bank and Barclays Bank, and two non-banking financial institutions: Tesco and Virgin. All these institutes are UK based, and internet services provided by these institutes, studied to determine the attitude of the customers for their services. The approach selected to conduct this research is quantitative approach that is based on positivistic paradigm. The result revealed that the attitude of the customers of UK is positive towards the internet services provided by banking and non-banking institutions. ...Show more
Customers’ attitude towards online banking services in the UK [Supervisor Name] Acknowledgement: This research work has been one of the best experiences of my educational career and without the support of my parents, family, and most importantly my teachers, it would have been not possible for me to conduct this research therefore, I dedicate this work to my teachers and parent…
A Comparative Analysis of Internet Banking in the United Kingdom and Thailand Faculty of Business, Environment & Society (BES) Master of Business Administration (MBA) Internet banking continues to present rapidly expanding customer numbers around the world because of the convenience offered to customers and a lower cost of service to banks.
The major weaknesses of this study are concentrated on the nature of its sample and research methodology. Still, the researcher hopes that this study will somehow contribute to the existing knowledge about women’s attitudes towards online shopping. This paper will help marketers and advertising agencies create more productive and beneficial online marketing techniques, approaches, and campaigns.
Through the strict implementation of e-recruitment, each bank can speed up and improve the overall quality of the banks’ recruitment services. Banks like Lloyds TSB in UK and ICICI in India spent a lot of money on its e-recruitment platform. Among the common reasons why these two banks invested on e-recruitment is to get hold of the most highly competitive individuals to join the team, speed up, and further improve its existing recruitment services.
bal banking industry, traditional banks faced the problem of handling a large volume of customers and simultaneously to reduce per transaction cost in order to be profitable. Also, with availability of large volume of financial instruments, banks had to introduce various customer-centric products in the market, which increased the number of transactions, and old-model branch banking simply would not be cost effective.
Mobile commerce is the combination of internet and mobile phones which optimizes consumer convenience while making it possible for a wider audience to gain from this development. The success of m-com depends to a large extent on adoption of technology. While the Asian countries have surged ahead in m-com applications, many Western countries lag behind.
1-2; Hsu and Bayarsaikhan, 2012, p. 167). Specifically, internet has been used in among other means the aid to trade and shopping. From the ‘Nielsen Global Consumer Report June 2010’, online trading practices has had a great influence on shopping for goods and services (The Nielsen Company, 2010, p.
The research study is described as a process rather than an event to mean that in order for the researcher to successfully achieve the research aim that is set for the study, there are series of tasks that must be performed. There could not be a singular activity that could make the researcher achieve the research aim (Adams and Lamptey, 2009).
Chinese society is born of long-standing cultural values related to the Confucian era, in which hedonistic self-gratification is present, where collectivist values are nurtured and respected, and where social in-group affiliation and reputation protection are considered important constructs of the Chinese lifestyle.
This study is an assessment of how much this change has been implemented or is successful within the branches. The corporate strategy of Barclays has also been analyzed and showed how the bank strategy could or should change from an emphasis on sales to an emphasis on customer service.
48 pages (12000 words)Dissertation
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