ICT AND CUSTOMER SERVICE - Dissertation Example

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Summary

Information and Communication Technology (ICT) and Customer Service: "The Impact of ICT on Hotel Customer Service and Employee Competency Within the Tourism Industry" Sept 2013 Acknowledgements Abstract This research paper presents how ICT has become a valuable tool for hotels and the tourism industry in providing better customer service to its customers through a number of interactions…
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ICT AND CUSTOMER SERVICE essay example
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